Crossborder Solutions

Take care of selling your products, and we’ll handle the shipping

With our cross-border eCommerce solutions, we offer you a worry-free package, including returns management. Whether it’s from the EU to Switzerland, Switzerland to the EU, or from the rest of the world to the EU and Switzerland, our strong partner network and two strategic locations in Germany and Switzerland make us your reliable partner in the European market.

Many online shops are hesitant about crossing the border from the EU to Switzerland, but it doesn’t have to be that way! From our EU warehouse in Rheinfelden, we consolidate your shipments, prepare exports, bring the packages to Switzerland, and handle the imports.

Whether it’s DDP or DAP, individual customs clearance or collective customs declaration, we have a solution for everything. Thanks to local delivery through strong partners like the Swiss Post, your packages reach their destination promptly. But that’s not all: we also take care of your fiscal representation. From registration to monthly or quarterly invoicing, we handle all administrative tasks for you.

But that’s not all: we also take care of your fiscal representation. From registration to monthly or quarterly invoicing, we handle all administrative tasks for you.

Returns are part of the business, but they don’t have to become a nightmare for you. Thanks to our returns portal, your customers can effortlessly return products, and you will be promptly informed about it. In our returns centers, packages are scanned and, if requested, opened and the products are inspected. You decide whether they should be returned or stored in our warehouse. This way, you slowly build up a stock at our location from which new orders can be executed.

Of course, we also offer the option of handling returns back to your location. Thanks to our proprietary software solution, we can easily process the return clearance, so no additional customs duties and taxes apply. On the contrary, we even claim back the paid duties for you.

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